5 Ways to Create a Robust Customer Support System

5 Ways to Create a Robust Customer Support System

While customers form the very focal point of an E-commerce venture, with Customer Satisfaction being the intention – Customer Support serves as the modus operandi.

Not just as an after-sales damage-controlling tactic, or a customer retention strategy, but as a marketing technique too, there is absolutely no alternative to a robust Customer Support system.

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Product List Widget – Advanced Configurations – Buildabazaar Tutorials

Product List Widget – Advanced Configurations – Buildabazaar Tutorials

Product list Widget configurations:

Below shown are the configurations you can carry in the Product list widget on your site. These give complete flexibility to the site owner in order to maintain the merchandising in a style and manner that is most apt for the site’s products and that provides the best user experience to the site users.

PLW5

Slider in product list widget – Activate Additional UI features for ProductListWidget and in config click on enable slider.

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COD at Product Variant Level – Buildabazaar Tutorials

COD at Product Variant Level – Buildabazaar Tutorials

Enabling COD for product variants

Today we are going to talk about an important feature which is not only beneficial for the customer, but also shows the flexibility provided by Buildabazaar platform.

The platform has been built with such attention to detail and craftsmanship, that you will find each and every business scenario covered in the tool.

No matter how rare or unique the business scenario is, the fact is that it can occur and it can occur multiple number of times and thus we need to ensure that the technical solution for the same is provided.

So, let’s look at such a case. The case where a customer wants to order a product and the site owner wants to restrict selection of COD for certain variants only. The site owner can then enable COD only for some variants of the product (as explained below).

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Cross Selling – Buildabazaar Tutorials

Cross Selling – Buildabazaar Tutorials

Cross Selling – About the feature:

Cross sell Cutomize ( You may also be interested in) is a system generated pick of products under the same browse node will be showcased on the Product Display just above the Footer.

A very important feature if you want to show products that the user might be interested in. This helps is showing a wider range of products to the buyer.

This feature not only helps to improve the overall conversion rate, but also helps in improving the average number of units per transaction.

From the buyer’s perspective, this also shows that the ecom site has a wide variety of products and thus builds on the overall credibility and trust leading to higher average time spent on the site and higher conversions and return sales.

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Buildabazaar Tutorial – Bulk Update Stock Information

Buildabazaar Tutorial – Bulk Update Stock Information

In today’s article, we are going to talk about an interesting feature of updating stock information in bulk. This is very important feature for you as a seller if you are managing more than 20 products on your ecommerce site.

Here is a step by step Tutorial.

Log in to Admin Panel & Go to Bulk Upload.

Builk upload step 1 - Buildabazaar

Download the current Stock feed as shown below

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